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Studio Policies

Studio Policies
  1. Lesson cancellations require a minimum 24 hour notice by phone or e-mail. Please understand that if the Studio is not notified in advance, the instructor is still paid for the missed lesson.
  2. Make-up lessons will be arranged with any instructor prior to the students next scheduled lesson. Make-up lessons cannot be banked for a later time of your choosing. We will make three attempts to rebook the missed lesson after which the lesson is forfeit.
  3. If for any reason the child (parent/guardian) decides to stop lessons, the studio must receive two weeks written notice.
  4. Lesson times are booked on a first-come-first-serve basis with pre-payment required. The Studio does not “HOLD” lesson times for consideration.
  5. Cancellations initiated by the Studio will be made-up at a time arranged by the Studio.
  6. Post-dated cheque’s are required and dated for the 1st of each month.

For more answers to frequently asked questions visit  here.

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